Hyatt Ziva Cancun

Contemporary furnishings and rustic Mayan-inspired décor welcome you from every corner of Hyatt Ziva Cancun’s 547 elegant suites. From personalized butler and concierge services to private check-in, no detail has been overlooked. Enjoy hi-tech, in-suite technology, access to exclusive amenities, and the perfect morning coffee made from your state-of-the-art espresso machine. Large or small, families and groups may choose from an array of suite options, all including private furnished balconies and stunning views. For those seeking an adult-only experience, Turquoize offers the ultimate in luxury with private hot tubs or swim-up infinity pools, priority seating, and exclusive lounge access. Indulge in a retreat where the resort interior rivals the beauty of the Caribbean.

​CHECK-IN: 3:00 PM – CHECK-OUT: 12:00 PM

With Sofa Bed
Luxurious 483 sq ft rooms have a furnished walk out terrace and lovely views of the gardens.
​VIEW: Garden
MAX OCCUPANCY: 4
BEDDING: King (w/ Sofa) or two queen beds

With Sofa Bed
Elegant 483 sq ft rooms feature splendid views of the resort from the comfortably furnished private balcony.
VIEW: Resort
MAX OCCUPANCY: 4
BEDDING: King (w/ Sofa) or two queen beds

With Sofa Bed
Magnificent ocean views from the private balcony are a highlight of these lavish 483 sq. ft. (45 sq m.) accommodations.
VIEW: Ocean
MAX OCCUPANCY: 4
BEDDING: King (w/ Sofa) or two queen beds

These 463 sq ft rooms with a private balcony promise stunning oceanfront vistas plus exclusive Hyatt Club Level amenities: including exclusive access to Hyatt Club Lounge, state-of-the-art espresso machine, and personalized concierge services.

Special Touches:

• 10% Discount on Spa Services
• Private Check-in & Check-out

​VIEW: Ocean

MAX OCCUPANCY: 4

BEDDING: King or two queen beds

With Sofa Bed

Spacious 598 sq ft rooms feature a private balcony and scenic views overlooking the Dolphin Habitat.

​VIEW: Dolphin Habitat

MAX OCCUPANCY: 5

BEDDING: King (w/ Sofa) or two queen beds

With Sofa Bed

Located in the Pyramid bulding, these exclusive 483 sq ft swim-up rooms include a semi-private pool right off the balcony and splendid views of the ocean. Minimum check-in age is 13, or older.

Special Touches:

• State-of-the-art Espresso Machine

• ​VIEW: Ocean

MAX OCCUPANCY: 4

BEDDING: King (w/ Sofa) or two queen beds

With Sofa Bed

These exceptionally spacious 1,316 sq ft two-story suites offer two private balconies and fantastic ocean views.

Ground floor includes Queen-sized sofa bed, dining area, full bathroom, and balcony

Top floor includes King-sized bed. sitting area, full bathroom, and balcony

VIEW: Ocean

MAX OCCUPANCY: 5

BEDDING: King & Sofa Bed

With Sofa Bed

Covering 1,087 sq ft of luxurious space, these oceanfront corner suites have a private balcony with a hot tub, one full bathroom and one powder room, plus Hyatt Club Level amenities including: exclusive access to Hyatt Club Lounge, state-of-the-art espresso machine, and personalized concierge services.

Special Touches:

• • • Private Check-in & Check-out

​VIEW: Ocean

MAX OCCUPANCY: 4

BEDDING: King

Embark on a culinary world tour with international, culturally authentic delicacies for every taste. From the fiesta atmosphere of the Coco Loco Snack Bar, to specialty cocktails on the terraces of the martini bar and sports bar, the dining and social experiences are unforgettable.

​(Click through gallery to see details on restaurants and bars)

Take a break from the ordinary with extraordinary adventures. From incredible beaches and sparkling infinity pools to exclusive watersport excursions and round-the-clock fitness facilities—everything you can dream of, without even stepping foot outside the resort. Spoil yourself with an indulgent hydrotherapy treatment overlooking the sea while the kiddies entertain themselves with supervised fun and games at the KidZ Club. Find your own nirvana, whatever that may be, every day with Hyatt Ziva Cancun.​For your safety and proper social distancing, some outlets may be temporarily closed or operating at modified capacities and/or limited hours. At this time, the fitness center is operating on a reduced schedule, and the KidZ Club and @Moods teen lounge are operating outdoors only.

Stay cool in one of three infinity pools or relax in two generous sized hot tubs, all overlooking the Caribbean Sea. Hang ten, kayak scenic coasts, test your core on a paddle board or spend a day under the waves snorkeling.

• Three infinity pools and two hot tubs
• Pools are open 7:00 AM – 8:00 PM
• Non-motorized water sports (snorkeling, kayak, paddle boards) services open 10:00 AM – 4:00 PM
• Cabanas available for rent. To arrange, please contact concierge
• Three pool bars (one swim-up bar)
• Lifeguards on duty
• Aqua cycling, aqua aerobics, water volleyball

Work up a sweat round-the-clock in our world-class fitness center with breathtaking views of the Caribbean Sea. Test out the latest cardio and strength training equipment, push yourself further with the help of onsite trainers, and start your day with an “OM” during beachside yoga.

For your safety and proper social distancing, at this time the fitness center is operating from 6:00 a.m. to 10:00 p.m.

• Yoga
• Aquaaerobics
• Aquastrong
• 24 Hr. Fitness Center
• Beach and pool volleyball

Children love our KidZ Club, where they can make new friends and join in on fun and supervised pool games like water volleyball or splash around in our mini water park. Other adventures include arts and crafts, video games and beach excursions.

For your safety and proper social distancing, the KidZ Club and mini-waterpark may be temporarily operating at a limited capacity and/or schedule.

Ages: 5-12

• KidZ Club designed for children ages 4 – 11 Special supervised activities for kids
• Kid’s pool and water play area Water activities
• Family time for younger children accompanied by their parents
• Monday to Saturday 9:00 AM-10:00 AM, 1:00 PM-2:00 PM, and 4:00 PM-5:00 PM; Sunday 9:00 AM-1:00 PM
• Babysitting service should be requested upon arrival via Concierge (extra charge applies)

Teens won’t ever want to leave @Moods Lounge and Club, the resort’s exclusive teen-only spot to chill out and socialize. During the day teens can check out our virtual reality simulators and at night, they can dance the night away with karaoke and mocktails as @Moods transforms to the ultimate party zone.

HOURS: 11 A.M. – 11 P.M.

AGES: 12 to 17

For your safety and proper social distancing, @Moods is operating outdoors only until further notice.

Daily Activities:

• Teen dance parties
• Karaoke
• DJ lab
• Videogames and computers
• Table games such as pool, foosball and air hockey
• Virtual reality simulators ($)
• Mocktail service

Discover the essence of Cancun within our all-ages resort. Experience water polo in the pool, test your luck playing Black Jack or paint a handmade keepsake. Take a dance class, learn some Español, work on your serve or go for an underwater expedition. Adventure is within your reach—every day, all day.

• Scuba Diving Demo
• Dance classes
• Aqua Fitness
• Giant Chess
• Beach volleyball
• Handcrafts

Each night brings new experiences. Delight in family-friendly presentations at our al fresco amphitheater, where you’ll see professional musicians, brilliant dancers, and gasp-inducing acrobatics. While you watch, savor delicious Mexican treats like freshly made churros and hot chocolate.

​Weekly theme parties:

Club Night at Punta Vista Rooftop Bar (Ages 18+)
Soak-up an evening breeze and sip on a lusciously blended cocktail at this upscale Cancun rooftop event. Club Nights offer a live DJ performance and a spectacular open-air setting ideal for dancing and mingling. Join the party held every Tuesday evening.

Havana Night at Punta Vista Roof Top Bar (Ages 18+)
Enjoy the rhythm of Cuba with an extensive selection of mojitos, an experienced cigar-roller and the sounds of a professional Cuban band to salsa all night long. Join the party held every Thursday evening.

Karaoke Night at Sassil Bar
Show your friends and family that you´ve got talent and enjoy a night filled with fun and laughs. Don’t miss out, this event is hosted on Sundays.

SPA & BEAUTY

Let the serenity of sand, surf, and sky lull you to relaxation. Unwind in our eco-holistic, Mayan-inspired sanctuary with 14 treatment rooms and six beachfront palapas. Take advantage of our soothing hydrotherapy circuit facing the sea or refresh your look at our beauty salon.

• Massage and body treatments
• 14 treatment rooms and beach palapas
• Hydrotherapy circuit with ocean views
• Plunge pools, hot tub and massage waterfall
• Sauna and steam rooms

Choose your own oasis. Plunge into one of our sparkling pools, or relax and enjoy the scenery from a private cabana.

Cabanas are available for rent.

• $199 per day includes:
  • Waiter Service and food service from 9am-5pm.
  • 1 bottle of Moet Chandon Champagne

Maximum 6 people per Cabana

Enhance your resort experience and awaken your senses with revitalizing treatments and relaxation rituals at Zen Spa. This serene two-story building is inspired by the natural elements of water, air, and earth and houses 15 treatment rooms and a salon to tend to all your needs.

Cabanas
​
Choose your own oasis. Plunge into one of our sparkling pools, or relax and enjoy the scenery from a private cabana.

Celebrate at Hyatt Ziva Cancun

Situated on a picturesque peninsula surrounded by the sparkling Caribbean Sea, Hyatt Ziva Cancun is the perfect paradise for your destination wedding, romantic honeymoon or unforgettable anniversary celebration. With all-inclusive luxury, expert wedding specialists, custom options, and free packages, your celebration will be carefree and flawlessly executed.

Celebrate your honeymoon or anniversary at Hyatt Ziva Cancun and enjoy a special lovers package—for free. A bottle of sparkling wine, discounted spa treatments, and more await you in your suite upon arrival.

Your wedding day was magical, and your honeymoon should be just as unforgettable. Start your new journey together in paradise, enjoying the ocean breezes in your private cabana as beach butlers deliver refreshing cocktails. Our free honeymoon package creates more romantic moments with flower petals in your suite, a bottle of sparkling wine, and other special amenities. Guests who celebrate their wedding at a Hyatt Ziva Cancun resort can also enjoy this free package when returning for their first anniversary. Lounge by the infinity pool, take advantage of your discount at the spa, and stroll out to a private pier for a candlelit dinner on the beach as you celebrate your love.